Head of Tester Operations

Berlin, Germany · Tester Operations


You’re an experienced operations manager who’s excited by the challenge of guiding a large distributed workforce. A natural behavioral economist, you’re analytical and metrics-oriented, but you’re also a humanist who cares about the people behind the numbers. You want to play a crucial, cross-functional role in a growing business. If that sounds like you, we may have the best job in the world for you.

The head of tester operations manages test IO’s worldwide network of freelance software testers and team leaders. This involves recruiting, supporting, managing, segmenting, and retaining talented people who supplement their incomes by testing websites and apps. The head of tester operations role touches almost every other other function at test IO, working with sales and customer success to understand upcoming demand, marketing to create recruiting programs, product to specify changes to the software, finance on payment and incentives for testers, and daily with freelance team leaders and testers on test execution and operational policies.




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